Frequently Asked Questions
Everything you need to know about shopping with LacedUp.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for footwear and apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached to receive a full refund.
Are all the sneakers on LacedUp authentic?
Yes, every product sold on LacedUp is 100% authentic. Our team of experts inspects every pair to ensure they meet our strict quality and authenticity standards.
How do I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you ship internationally?
Yes, LacedUp ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.